With citizens across the world in intermittent lockdown since the start of the pandemic, the opportunity for learning new skills and interacting with our peers has been largely limited to the online realm.
As a result, e-learning has become the ‘new normal’ as people strive to learn new skills to take back out to the real world on the other side of the pandemic.
However, as cases of the novel coronavirus have grown, so have new forms of online learning scams and poor-quality courses that have seen the few profiting at the expense of the many eager to learn.
Experts warn that poor-quality online classes with little practical content are in abundance, as well as more serious scams that purport to offer professional diplomas and degrees from universities that don’t exist.
Consumers have also taken to social media to tell all about difficulties in cancelling subscriptions following free trial periods and being hit with fees for additional courses they didn’t sign up for. Some have taken their concerns to the Competition and Consumer Protection Commission (CCPC).
HELP US INVESTIGATE
We will look into specific courses and scams to find out who is profiting from them and speak to those who have fallen victim, investigating the impact on their lives.
We want to speak to legal and consumer affairs experts to understand what protections are in place for people taken advantage of online, and what legislative or policy changes are needed to support them.
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